Need help with your order, shipping, or product selection? We’ve answered our most common questions below to make your experience simple and stress-free.
We ship to most U.S. states where fireworks are legally permitted. However, certain states restrict hazmat fireworks shipments. It is your responsibility to verify your local and state regulations before placing an order.
Orders are processed within 24 hours. Freight pickup typically occurs within 1–3 business days. Transit times vary by zone and usually range from 7–15 business days depending on location.
Yes! Orders over $750 qualify for free shipping in eligible zones. Certain regions may have additional freight charges due to excessive carrier costs.
Due to the hazardous and regulated nature of fireworks, returns are not accepted. There are no legal shipping options available for consumers to send fireworks back once delivered.
Please send a photo showing the fuse was lit and the firework failed to ignite. Once reviewed and approved, a credit may be issued to your account under our No Dud Guarantee.
If your order has not shipped, you may cancel it for a $50 cancellation/restocking fee. Once the order has shipped, all sales are final.
Firework laws vary by state, county, and municipality. Even in states where fireworks are permitted, local restrictions may apply. Always verify regulations with your local authorities before purchasing or using fireworks.
Store fireworks in a cool, dry place away from open flames and flammable materials. Always follow instructions listed on the packaging for proper storage guidance.